Warranty Information
Limited Warranty
Brewlab Expert warrants to you, the original end-user purchaser, that each Brewlab product is free from defects in materials and workmanship under normal use and service conditions for a period of two (2) years from the date of original purchase.
What is Covered
This warranty covers defects in materials and workmanship in the product itself, including:
- Manufacturing defects
- Motor and electrical component failures
- Design and construction flaws
- Performance issues under normal use
What is NOT Covered
This warranty does not cover:
- Damage from misuse, abuse, or accident
- Damage from improper maintenance or storage
- Water damage from improper use
- Normal wear and tear
- Cosmetic damage
- Damage from modifications or repairs by unauthorized parties
How to Claim Warranty
If you believe your product has a defect covered under this warranty:
- Contact our customer support team within 30 days of discovering the defect
- Provide proof of purchase (receipt or order confirmation)
- Describe the defect in detail
- Follow our technician's troubleshooting steps
- If needed, ship the product to us for inspection and repair
Remedy
At our option, Brewlab Expert will repair or replace the defective product at no charge to you, including return shipping costs.
Contact Us
For warranty claims and support, please contact us at:
Email: warranty@brewlab.com
Phone: +1 (732) 318-1131
Address: 4219 Pennsylvania Avenue, Wayne, NJ 07477